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➤ The Reserve at Paradisus Playa del Carmen | Quintana Roo
This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge, free Wifi and free on-site parking.
Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage.
Family Concierge at Paradisus La Esmeralda spacious, air-conditioned rooms feature marble floors and an elegant décor with neutral color tones.
All suites have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities.
Family Concierge at Paradisus La Esmeralda hotel offers a range of international cuisine, including Mexican, contemporary Asian, Latin fusion and Mediterranean. There is also a chill-out club including a bar serving premium brand drinks and a restaurant on the beach.
The hotel is about 45 minutes from Cancún International Aiport and just 1.9 mi from the center of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.
See photos for The Reserve at Paradisus Playa del Carmen
Room choices in The Reserve at Paradisus Playa del Carmen
Family Concierge Junior Suite
Free WiFi!
This suite features either 2 double beds or 1 king size bed, free Wi-Fi, a personalized pillow menu, personalized nightly turndown service, special aromatherapy menu in the room (additional charges may apply) and a private terrace with a hot tub. It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room. Maximum occupancy for this room is 2 adults & 2 children (up to 12 years old)
Room facilities:
Minibar
Shower
Bathtub
Safe
TV
Telephone
Air conditioning
Hairdryer
Iron
Balcony
Bathrobe
Ironing facilities
Sitting area
Free toiletries
DVD Player
CD Player
Fan
Toilet
Private Bathroom
Slippers
Cable channels
Flat-screen TV
Tile/Marble floor
Wake-up service
Alarm clock
Executive Lounge Access
iPod dock
Garden view
Coffee machine
Terrace
Towels
Outdoor furniture
Upper floors accessible by elevator
Toilet paper
Family Concierge Junior Suite (2 Adults + 2 Children)
Free WiFi!
This suite features either 2 double beds or 1 king size bed, free Wi-Fi, a personalized pillow menu, personalized nightly turndown service, special aromatherapy menu in the room (additional charges may apply) and a private terrace with a hot tub. It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room. Maximum occupancy for this room is 2 adults & 2 children (up to 12 years old)
Room facilities:
Minibar
Shower
Bathtub
Safe
TV
Telephone
Air conditioning
Hairdryer
Iron
Balcony
Bathrobe
Ironing facilities
Sitting area
Free toiletries
DVD Player
CD Player
Fan
Toilet
Private Bathroom
Slippers
Cable channels
Flat-screen TV
Tile/Marble floor
Wake-up service
Alarm clock
Executive Lounge Access
iPod dock
Garden view
Coffee machine
Terrace
Towels
Outdoor furniture
Upper floors accessible by elevator
Toilet paper
Family Concierge Junior Suite - 2 children stay free
Free WiFi!
This suite features either 2 double beds or 1 king size bed, free Wi-Fi, a personalized pillow menu, personalized nightly turndown service, special aromatherapy menu in the room (additional charges may apply) and a private terrace with a hot tub. It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room. Maximum occupancy for this room is 2 adults & 2 children (up to 4 years old)
Room facilities:
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Balcony
Bathrobe
Ironing facilities
Sitting area
Free toiletries
DVD Player
CD Player
Fan
Toilet
Private Bathroom
Slippers
Cable channels
Tile/Marble floor
Wake-up service
Alarm clock
Executive Lounge Access
iPod dock
Private pool
Garden view
Coffee machine
Terrace
Towels
Outdoor furniture
Upper floors accessible by elevator
Toilet paper
Family Concierge 1 Bedroom Suite
Free WiFi!
This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)
Room facilities:
Minibar
Shower
Bathtub
Safe
TV
Telephone
Air conditioning
Hairdryer
Iron
Kitchenette
Balcony
Bathrobe
Ironing facilities
Sitting area
Free toiletries
DVD Player
Toilet
Microwave
Private Bathroom
Slippers
Cable channels
Sofa
Tile/Marble floor
Wake-up service
Alarm clock
Executive Lounge Access
Wardrobe or closet
Garden view
Coffee machine
Terrace
Towels
Outdoor furniture
Toilet paper
Family Concierge 1 Bedroom Suite Swim up
Free WiFi!
This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)
Room facilities:
Minibar
Shower
Bathtub
Safe
TV
Telephone
Air conditioning
Hairdryer
Iron
Kitchenette
Balcony
Bathrobe
Ironing facilities
Sitting area
Free toiletries
DVD Player
Toilet
Microwave
Private Bathroom
Slippers
Cable channels
Sofa
Tile/Marble floor
Wake-up service
Alarm clock
Executive Lounge Access
Pool view
Coffee machine
Terrace
Towels
Outdoor furniture
Toilet paper
Sofa bed
Family Concierge 1 Bedroom Master Suite
Free WiFi!
This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)
Room facilities:
Minibar
Shower
Bathtub
Safe
TV
Telephone
Hairdryer
Iron
Kitchenette
Balcony
Bathrobe
Ironing facilities
Sitting area
Free toiletries
DVD Player
Toilet
Microwave
Private Bathroom
Slippers
Cable channels
Sofa
Tile/Marble floor
Wake-up service
Alarm clock
Dining area
Executive Lounge Access
Wardrobe or closet
Garden view
Coffee machine
Terrace
Towels
Dining table
Outdoor furniture
Toilet paper
Sofa bed
Family Concierge 1 Bedroom Master Suite Swim up
Free WiFi!
This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)
Room facilities:
Minibar
Shower
Bathtub
Safe
TV
Telephone
Air conditioning
Hairdryer
Iron
Kitchenette
Balcony
Bathrobe
Ironing facilities
Sitting area
Free toiletries
DVD Player
Toilet
Microwave
Private Bathroom
Slippers
Cable channels
Sofa
Tile/Marble floor
Wake-up service
Alarm clock
Dining area
Executive Lounge Access
Wardrobe or closet
Pool view
Coffee machine
Terrace
Towels
Dining table
Outdoor furniture
Toilet paper
Sofa bed
The Reserve at Paradisus Playa del Carmen Services
| Outdoors | Outdoor furniture, Private beach area, Garden |
| Pets | Pets are not allowed. |
| Activities | Aerobics, Live sports events (broadcast) Off-site, Live music/Performance, Cooking class, Happy hour, Beach, Kids' club, Water sports facilities (on site) Additional charge, Entertainment staff, Snorkeling Off-site Additional charge, Diving Off-site Additional charge, Windsurfing Off-site Additional charge, Ping-pong, Game room, Golf course (within 2 miles) Additional charge |
| Food Drink | On-site coffee shop, Chocolate/Cookies, Fruit, Bottle of water, Wine/Champagne, Kid-friendly buffet, Kids' meals, Snack bar, Bar, Restaurant |
| Internet | Free! WiFi is available in all areas and is free of charge. |
| Parking | Free! Free private parking is available on site (reservation is not needed). |
| Front Desk Services | Private check-in/out, Concierge, ATM on site, Baggage storage, Tour desk, Currency exchange, 24-hour front desk |
| Entertainment Family Services | Kids' TV channels, Indoor play area, Babysitting/Child services Additional charge |
| Cleaning Services | Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
| Business Facilities | Fax/Photocopying, Business center Additional charge, Meeting/Banquet facilities Additional charge |
| Safety security | Fire extinguishers, Smoke alarms, Security alarm, 24-hour security |
| General | Shuttle service, Airport shuttle (additional charge), Shuttle service (additional charge), Designated smoking area, Air conditioning, Shops (on site), Gift shop, Elevator, Honeymoon suite, VIP room facilities, Family rooms, Hair/Beauty salon, Facilities for disabled guests, Non-smoking rooms, Room service |
| Health Wellness Facilities | Swimming pool, Swimming pool, Kids' pool, Fitness classes, Yoga classes, Fitness, Full-body massage, Hand massage, Couples' massage, Foot massage, Back massage, Spa facilities, Beach umbrellas, Beach chairs/Loungers, Pool/Beach towels, Heated pool, Waterslide, Outdoor pool (year-round), Outdoor pool, Hot tub/Jacuzzi, Massage Additional charge, Spa Additional charge, Fitness center, Sauna Additional charge |
| Safety features | First aid kits available, Process in place to check health of guests, Hand sanitizer in guest accommodation and common areas, Shared stationery (e.g. printed menus, magazines, pens, paper) removed, Staff follow all safety protocols as directed by local authorities |
| Physical distancing | Screens or physical barriers between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/out |
| Cleanliness disinfection | Guests have the option to cancel any cleaning services for their accommodation during their stay, Property cleaned by professional cleaning companies, Guest accommodation sealed after cleaning, Guest accommodation disinfected between stays, Linens, towels, and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against coronavirus |
| Food drink safety | All plates, cutlery, glasses, and other tableware sanitized, Food can be delivered to guest accommodation, Physical distancing in dining areas |
| Languages Spoken | English, Spanish |
The Reserve at Paradisus Playa del Carmen Terms and Conditions
| Check-in | From 3:00 PM |
| Check-out | Until 12:00 PM |
| Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room. |
| Children Beds | Children of all ages are welcome. |
| No age restriction | There's no age requirement for check-in |
| Pets | Pets are not allowed. |
| Groups | When booking more than 9 rooms, different policies and additional supplements may apply. |
| Cards accepted at this hotel | The Reserve at Paradisus Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
Children from 5 years old to 12 years old can stay for USD 178.00 per child per night.
Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Family Concierge Paradisus La Esmeralda
Hotel Family Concierge Paradisus La Esmeralda
Hotel Family Concierge at Paradisus La Esmeralda
How do I get the best price guarantee for The Reserve at Paradisus Playa del Carmen?
Best price guarantee on our site. Book here and avoid any surprises at your arrival to The Reserve at Paradisus Playa del Carmen. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.
Is WiFi available at The Reserve at Paradisus Playa del Carmen?
Free! WiFi is available in all areas and is free of charge.
Is there free parking available at The Reserve at Paradisus Playa del Carmen?
Free! Free private parking is available on site (reservation is not needed).
What are the outdoor activities at The Reserve at Paradisus Playa del Carmen
Outdoor furniture, Private beach area, Garden
What are the general services offered at The Reserve at Paradisus Playa del Carmen?
Shuttle service, Airport shuttle (additional charge), Shuttle service (additional charge), Designated smoking area, Air conditioning, Shops (on site), Gift shop, Elevator, Honeymoon suite, VIP room facilities, Family rooms, Hair/Beauty salon, Facilities for disabled guests, Non-smoking rooms, Room service
Are pets allowed at The Reserve at Paradisus Playa del Carmen?
Pets are not allowed.
What credit cards are accepted at The Reserve at Paradisus Playa del Carmen?
The Reserve at Paradisus Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
What is the check-in time at The Reserve at Paradisus Playa del Carmen?
From 3:00 PM
What is the check-out time at The Reserve at Paradisus Playa del Carmen?
Until 12:00 PM
100% real reviews of The Reserve at Paradisus Playa del Carmen
If you have any questions regarding the facilities or services provided at The Reserve at Paradisus Playa del Carmen, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.
Nearby the The Reserve at Paradisus Playa del Carmen
Nearby places of interest
Quinta Alegria Shopping Mall
ADO International Bus Station
Disabled-friendly beach
Playa del Carmen Maritime Terminal
Kool Beach Club
Church of Guadalupe
Rio Secreto
Isla Pasion Weddings
Connections & Popular Places of interest
5ta Avenida
Market
Playa del Carmen Beach
White sand
Swimming, Food & Drink, Water Sports
Playacar Beach
Cozumel International Airport
Cancún International Airport
- The Reserve at Paradisus Playa del Carmen -
Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.
